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OCR: TOP NINE JOB FACTORS WEIGHING IMPORTANCE VS. SATISFACTION Job challenge 3.78 13.35 Job security $3.05 13.47 Quality of superior 3.47 12.96 Benefits: Health insurance Quality of upper management 2.69 3.45 Advancement ¥2.56* ¥3.43 Basic compensation / salary 32.87* 3.42 Benefits: Retirement plan 13.4 12.93 Company reputation 3.29 1,5 2.5 3.5 Nore: Factors were ranked 1 through a,where 4 is the highes ond 1 is lowest in impotence and satisfaction "Rered in the top hine in importance, but raled relatively low in solid Genent, Source: Wilson kesearch Group, LAN Magazine Importance Satisfaction FIGURE 6: In some parts of the job, network managers are left wanting more. While quality of upper management, advancement, and compensation are high on the network manager's wish list, they rank poorly in terms of actual satisfaction.